Do I have to book by App?

No You can also book by telephone.

Do I have to book in advance?

No, you can check availability either from the App or by Telephone.

Where can I download the App?

Either from the Apple store or Google play.

Can I flag the bus down if I see it on the Road?

No the Katch bus service has to be pre-booked by using any of the booking methods available.

How much is the fare?

It is £7 return for an adult & £3 for a child or £4 single fare for an adult & £1.50 for a child.

How long is the return fare valid for?

7 days

How can the fare be paid for?

Pay by contactless on the bus or cash on the bus. Or if booking by telephone you can pay by card over the telephone.

What are the operating times of the bus?

6.30am - 10.30pm Monday to Saturday and 9.00am - 7.00pm on Sunday & Bank Holidays

How many customers can use the bus at once?

Due to current Covid restrictions, a maximum of 3 persons. This will change in line with government guidance.

Who is operating the Katch bus service?

This is a joint pilot scheme between Suffolk County Council and Cabs/Cars Smart